We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel if you have any special requests relating to your disability.
The following areas of the hotel are accessible –
- Hotel entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to restaurants
- Route from the hotel’s public entrance to the meeting room/ballroom area
- Route from the hotel’s public entrance to the fitness center
- Route from the hotel’s public entrance to the business center
- Registration desk
- Concierge desk
- Restaurant & bar
- Fitness center
- Business center
- Private event spaces
- Meeting rooms
- Public restrooms
Additional accessibility information –
- Hotel provides assistive listening devices for meetings upon request
- Guestroom TVs have closed captioning or closed caption decoders provided
- Service animals are welcome
- Braille and tactile signage is provided for permanent rooms and spaces
- Hotel employees will read menus and other printed/visual information and provide verbal directions to locations in the hotel to guests who are blind/low vision
- Audio/visual fire alarms in common areas
Information about accessible guestrooms & suites –
Hotel Spero at Union Square has the following accessible room types:
- Mobility/Hearing Accessible King Room, Tub
- Mobility/Hearing Accessible Serenity Suite, Roll-in Shower
View our guest rooms and suites here.
All of our accessible guestrooms have the following non-inclusive list of accessible features:
- Doorways that provide 32” of clear width
- Roll-in shower or tub with grab bars (specific bathing fixture type is indicated for each room in the room name)
- Lowered peep-holes
- Toilet with grab bars
- Accessible route to all parts of the room
- Phone with flashing light when ringing
- Audio-visual door alert
- Outlet(s) within 4 ft. of phone for TTY use
- Audio-visual fire alarm
- Closed caption televisions
